Frequently Asked Questions
Everything you need to know about our premium cedar products.
What type of wood do you use for your planters?
We use 100% natural, sustainably sourced Western Red Cedar. It is naturally resistant to rot, decay, and insects, making it the ideal choice for outdoor garden structures.
How long does shipping typically take?
Standard orders are processed within 2-3 business days. Depending on your location, shipping usually takes between 5 to 7 business days. You will receive a tracking number as soon as your order leaves our warehouse.
Do the planters come pre-assembled?
To ensure the safest shipping and lowest costs for our customers, most planters arrive as easy-to-assemble kits. We provide clear, step-by-step instructions and all necessary hardware for a quick setup.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return the unused product in its original packaging for a full refund, minus shipping costs.
Do I need to seal or stain my cedar planter?
Cedar is naturally durable and can be left untreated to weather into a beautiful silver-grey patina. However, applying a food-safe wood sealer can help maintain the original warm wood tones and extend the life of the planter.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.